Simply sign up with your email address, add your courier login details and we’ll do the rest. If you ship using more than one courier, you can add them as well.

There is no sign up fee. You get 20 free claims and then we’ll only take a % of the refunds that we recover for you.

If you’re interested in our claim and shipping analytics, then you can subscribe within the platform.

In general, carriers promise to deliver packages by a committed time, failing which they offer a complete refund of the shipping cost.

However, they make it difficult for businesses to obtain a refund. Once you sign up with Claimit, our system continuously tracks, investigates and automatically files refund claims for eligible service failures on your behalf. Simply put, we get the money back you are owed without lifting a finger. 

We readily integrate with almost all the global shipping couriers including FedEx, UPS, DHL, DPD, Yodel, Evri and Royal Mail.

Claimit is an AI powered automated shipment audit service that recovers refunds not just for late deliveries, but for up to 50+ carrier errors that are eligible for refund claims.

Some of the most common SLA breaches are lost and damaged shipments, late deliveries, incorrect surcharges, duplicate billing, void shipments and address correction charges.

Generally speaking, your refunds will be credited directly to you by your shipping courier.

How your billing is setup with your shipping carrier will determine how your refunds are sent to you. Normally, refunds for service failures will be credited to a future invoice or refunded to your credit card. Claimit has no control over how your shipping courier provides your refund.